🔐 Data Protection

Tbajee Privacy Policy — Our Commitment to Protecting Your Information

Your personal data is the most valuable asset entrusted to us. Here you'll find a clear, straightforward explanation of how Tbajee collects, stores, and uses your information.

Last Updated: January 2026 Effective: 1 January 2026
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SSL 256-bit
Encryption
🚫
No Data Selling
Never
👁️
Data Access
Your Rights
🗑️
Erasure
Your Rights
GDPR Compliant
International Standards
Encrypted Storage
Secure Servers
Not to Third Parties
Your Data Is Never Sold
You're in Control
Subject to Change at Any Time
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In short: Tbajee deeply respects your privacy. Your information is used solely to provide you with a better experience. We never sell your data or share it with third parties without your consent.
Section 01

Introduction & Scope

This Privacy Policy applies to the Tbajee platform and all associated services. By creating an account, using the platform, or accessing any of our services, you are deemed to have agreed to this Policy.

We understand that many people have reservations about sharing personal information online. This policy was written in plain language to put those concerns to rest. There's nothing hidden here — we clearly explain what data we collect, why we collect it, and how we keep it safe.

Tbajee believes data protection is not just a legal obligation — it's an ethical responsibility. Our goal is to honour the trust every member places in us.

Section 02

What Information We Collect

Tbajee collects only the data necessary to deliver our services and ensure security. No unnecessary information is collected.

Data Type What Information Collection Point
Identity Information Name, Date of Birth, National ID Number Registration & KYC
Contact Information Email, phone number, address Registration
Financial Information Payment Methods, Transaction History Deposit/Withdrawal
Gaming Data Game history, betting records, session duration Platform Usage
Technical Information IP address, device type, browser information Automatically
ℹ️
Full financial card number: Tbajee does not store full credit or debit card numbers. All payments are processed through secure, third-party payment gateways.
Section 03

Purpose of Data Use

Tbajee uses your information solely for the purposes listed below — nothing more.

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To ensure uninterrupted deposits, withdrawals, and gaming services.
  • Customer Service: To handle your questions, complaints, and support needs.
  • Security: To prevent fraud, money laundering, and unauthorised access.
  • Legal Obligation: To fulfill our legal obligations to regulatory authorities.
  • Improvement: To analyse usage patterns and improve your experience on the platform.
  • Contact: To keep you informed about relevant offers, new games, or important updates (subject to your consent).
Section 04

Data Storage & Retention

Your data is stored on secure, encrypted servers located in Asia. Access to Tbajee's servers is restricted to authorised personnel only, and all access is fully logged.

  • Active Account Data: Retained for as long as the account remains active.
  • Closed Account Data: May be retained for up to 5 years in accordance with legal and regulatory requirements.
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
  • Support Chat Logs: Retained for up to 1 year after resolution.
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Please Note: Due to legal obligations, certain data must be retained for a specified period even after an account is closed. This forms part of international financial compliance requirements.
Section 05

Sharing Data with Third Parties

Tbajee never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment Providers (bKash, Nagad, Bank): Information required to process transactions.
  • Game Providers (Pragmatic, Evolution, etc.): Only the minimum information necessary to operate the games.
  • Identity Verification Service: To verify age and identity as part of the KYC process.
  • Legal Authority: When required by a court order or applicable regulatory rules.

Each of the parties listed above is bound by a confidentiality agreement with Tbajee and may only use your data for the specified purpose.

Section 06

Cookies & Tracking Technologies

Tbajee's website and app use cookies and similar technologies to enhance your experience.

Essential

Login sessions and security tokens — the site cannot function without these.

Performance

To understand how quickly the site loads and identify any errors.

Functional

Used to remember language preferences and theme settings.

Analytics

Which features are used most — to guide platform improvements.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

Section 07

Your Data Rights

As a Tbajee member, you have several important rights over your own data. Contact support to exercise any of these rights.

1
Right to Access

You can request a copy of the personal data Tbajee holds about you at any time.

2
Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected.

3
Right to Erasure

You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.

4
Right to Restriction

In certain circumstances, you can request that the processing of your data be temporarily suspended.

5
Right to Portability

You can request a copy of your data in a machine-readable format.

6
Right to Object

You can opt out of marketing communications or object to your data being used for specific purposes.

Section 08

Privacy of Children & Minors

Tbajee strictly serves users aged 18 and above only. We never knowingly collect or store data from minors.

  • Age verification is carried out during the registration process.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
  • If parents suspect their minor child is using Tbajee, they should contact our support team immediately.
Section 09

Security Measures

Tbajee uses industry-leading security technology to keep your information safe.

  • SSL 256-bit Encryption: All data exchanged between your browser and our servers is encrypted.
  • Firewall: A multi-layered firewall system blocks all unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
  • Regular Security Audits: Regular system audits are conducted by independent third-party experts.
  • Data Masking: Sensitive information (such as payment details) is masked before being stored.
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Your Responsibility: Use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.
Section 10

Policy Update Process

Tbajee reserves the right to update this Privacy Policy as needed. Changes may occur due to shifts in legislation, technological advancements, or updates to our services.

  • For significant changes, members will be notified by email at least 30 days before the update takes effect.
  • Minor updates will be communicated via a notification on the platform.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
Section 11

Contact & Complaints

If you have any questions, requests, or concerns regarding this Privacy Policy, please get in touch with us.

Data requests are typically processed within 30 business days. For complex cases, additional time may be required — you will be notified in advance if that is the case.

Our Commitment

Why Your Data Is Safe with Tbajee

Six reasons why our privacy policy is trustworthy

Bank-Grade Encryption

Every piece of your data and every transaction is protected with SSL 256-bit encryption — the same standard used by the world's leading banks.

Your Data Is Never Sold

Tbajee will never, under any circumstances, sell your data to third parties. This is our strongest and most unwavering commitment.

Control Is in Your Hands

You have the right to opt out of marketing emails, and to view, correct, or delete your data at any time. Simply contact our support team.

Transparent Policy

What data we collect, why we collect it, and where it's stored — all of it is written plainly in this policy. No hidden clauses.

Regular Security Audits

Independent cybersecurity experts regularly audit Tbajee's systems. Any vulnerabilities identified are addressed promptly.

Compliant with International Standards

Tbajee follows international privacy standards (GDPR-compliant), one of the strictest data protection frameworks in the world.

Data Security

How We Protect Your Data

Tbajee has security measures in place at every level. If one system fails, another takes over.

Data Encryption99.9%
Server Uptime99.9%
Secure Payment Gateway100%
Customer Satisfaction96%

Core Pillars of Data Protection

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Secure Infrastructure

Servers with backups at ISO-certified data centres. 24/7 monitoring.

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Access Control

Principle of Least Privilege — staff can only access the data required for their specific role.

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Regular Backups

Automated daily backups. Zero risk of data loss.

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DDoS Protection

Advanced security measures to keep the platform protected against online threats.

FAQ

Privacy FAQs

Answers to Our Most Frequently Asked Questions

No, absolutely not. Tbajee never knows or stores your bKash PIN, bank password, or full card number. All payments are processed through secure third-party gateways. If any Tbajee employee or system ever asks for this information, treat it as a fraud attempt and report it to support immediately.

Tbajee does not share or sell your data to third-party advertisers. We may only send you emails about Tbajee's own services and offers — and only if you have given your consent. You can unsubscribe from these emails at any time.

After an account is closed, Tbajee is legally required to retain certain data — particularly transaction records — for a specified period. In line with international financial regulations, this may be up to 7 years. Once that period expires, all data is permanently deleted.

Yes — if a security breach ever occurs and your data is affected, Tbajee will notify you by email within the legally required timeframe (typically within 72 hours), along with details of the nature of the incident, what data was affected, and the steps being taken.

No. Your gaming history, betting records, and account activity are entirely private and confidential. Only you and authorized Tbajee staff — strictly for service purposes — can access this information. It is never shared with anyone else without a legal order.

Join Tbajee with confidence — your information is completely safe!

Bank-grade security, transparent policies, and 24/7 support — your privacy is our top priority at Tbajee.

* For 18+ only. Please gamble responsibly.

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